Privacy Policy
Last updated: July 2, 2026
1. Introduction
Luis Trevino Insurance Agency (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you interact with our website, complete a quote request, or otherwise communicate with us regarding insurance products in Texas.
2. Information We Collect
We collect information you voluntarily provide, including your name, email address, phone number, ZIP code, household information, current policy details, and any other information relevant to preparing an insurance quote. We may also automatically collect technical data such as IP address, browser type, device information, referring URLs, and pages viewed via cookies and similar technologies.
3. How We Use Your Information
We use your information to (a) contact you regarding your quote request by phone, SMS, or email; (b) compare carrier options and prepare recommendations; (c) fulfill regulatory and licensing requirements; (d) respond to inquiries and provide customer service; and (e) improve our website and marketing.
4. Sharing With Third Parties
We may share your information with (a) insurance carriers appointed with Luis Trevino Insurance Agency for the purpose of preparing quotes; (b) service providers who support our business (hosting, CRM, communications, analytics); and (c) authorities where required by law. We do not sell your personal information.
5. Communications & TCPA Consent
By submitting a quote request, you consent to be contacted by Luis Trevino Insurance Agency and its authorized representatives via telephone, SMS/text message, and email, including through automated systems and pre-recorded messages, at the number and email you provided, even if that number is on a state or federal Do-Not-Call list. Message and data rates may apply. Consent is not a condition of purchase. You may opt out of SMS at any time by replying STOP.
6. Cookies & Analytics
Our website uses cookies and third-party analytics tools to understand traffic and improve user experience. You can disable cookies in your browser settings, though some site features may not function properly.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure.
8. Your Rights
Depending on your state of residence, you may have the right to access, correct, delete, or restrict our use of your personal information. Texas residents can contact us using the details below to exercise any applicable rights.
9. Children’s Privacy
Our services are directed to adults. We do not knowingly collect information from anyone under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
Luis Trevino Insurance Agency
Texas · Serving Houston, DFW, San Antonio, Austin & McAllen
Phone: (800) 555-0142
Email: hello@luistrevinoinsurance.com